 "SBI's Dinesh Khara era ends, his successor CS Setty has new challenges | Expert Views")
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Khara under-promised and over-delivered. Two areas where SBI needs to pull up its socks are wealth management and investment banking | Photo: Wikipedia
The systems and processes at India’s largest lender, the State Bank of India (SBI), are so rigid that no chairman can make more than a 10 per cent difference to the bank — either for better or worse. In statistics, this is known as standard deviation. Whether the boss is a great banker or an average one is, according to popular industry perception, immaterial.
Dinesh Kumar Khara, the low-profile Delhi School of Economics alumnus, has probably shattered this myth. SBI’s net profit over the last four years, between FY21 and FY24, has been Rs 1.63 trillion — more
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